Table of Contents
1. Introduction
CVPilotHub ("we," "us," "our," or "Company") operates the www.cvpilothub.com website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our resume builder service.
We are committed to protecting your privacy and ensuring you have a positive experience on our platform. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
We collect various types of information in connection with the services we provide:
Information You Provide Directly
- Account Information: Name, email address, phone number, password, and profile picture
- Resume Information: Employment history, education, skills, languages, contact details, and personal interests
- Communication Data: Messages, feedback, and support requests you send to us
- Payment Information: If applicable, payment method and transaction history
Information Collected Automatically
- Usage Data: Pages visited, time spent, features used, and actions taken on our platform
- Device Information: Device type, operating system, browser type, IP address, and unique identifiers
- Location Data: Approximate location derived from IP address (not precise location)
- Cookies & Similar Technologies: Tracking data through cookies, pixels, and similar tools
Information from Third Parties
- Social media platforms (if you choose to connect your account)
- Analytics providers and marketing partners
- Publicly available sources for verification purposes
Note: The resume information you create is owned by you. We do not claim ownership of your personal resume content.
3. How We Use Your Information
We use the information we collect for various purposes:
- Service Provision: To create and maintain your account, provide the resume builder service, and generate resumes
- Communication: To send account updates, respond to inquiries, and provide customer support
- Improvement: To analyze usage patterns, improve our service, and develop new features
- Security: To detect, prevent, and address fraud, abuse, and security incidents
- Personalization: To customize your experience and provide relevant recommendations
- Marketing: To send newsletters and promotional materials (with your consent)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Analytics: To understand user behavior and optimize platform performance
Important: We never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
4. Information Sharing & Disclosure
We only share your information in the following circumstances:
With Your Consent
We share information when you explicitly authorize us to do so, such as connecting to social media platforms or third-party services.
Service Providers
We share information with trusted service providers who assist us in operating our website and conducting our business, including:
- Cloud hosting providers
- Email service providers
- Analytics providers
- Payment processors
Legal Requirements
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with legal obligations
- Protect our rights and safety
- Prevent fraud or abuse
- Protect the rights of other users
Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change.
5. Data Security
We implement comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. Our security measures include:
- Encryption: SSL/TLS encryption for data in transit
- Secure Servers: Industry-standard secure hosting infrastructure
- Access Controls: Limited access to personal information on a need-to-know basis
- Security Monitoring: Regular security audits and monitoring
- Password Protection: Hashed password storage and secure authentication
- Employee Training: Regular data protection training for all employees
Disclaimer: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
Types of Cookies
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for basic functionality and security |
| Performance Cookies | Measure website performance and user behavior |
| Functional Cookies | Remember your preferences and settings |
| Marketing Cookies | Track advertising performance and user interests |
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our platform.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right of Access
You have the right to request access to the personal information we hold about you.
Right to Correction
You can request correction of inaccurate or incomplete information in your account.
Right to Deletion
You may request deletion of your personal information, subject to certain exceptions for legal compliance or legitimate business needs.
Right to Data Portability
You can request that we provide your personal information in a portable format so you can transfer it to another service.
Right to Opt-Out
You can opt out of marketing communications and certain data processing activities at any time.
Right to Withdraw Consent
Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at privacy@cvpilothub.com with clear details of your request.
8. Third-Party Services & Links
Our website may contain links to third-party websites and services. This Privacy Policy applies only to CVPilotHub. When you access third-party websites, you are subject to their privacy policies.
Third-Party Integrations
We may integrate with third-party services such as:
- Social media platforms (Facebook, LinkedIn, etc.)
- Analytics services (Google Analytics)
- Payment processors
- Email providers
These services have their own privacy policies, and we recommend reviewing them before providing your information.
9. Children's Privacy
CVPilotHub is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account.
If you believe we have collected information from a child under 18, please contact us immediately at privacy@cvpilothub.com.
10. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on the type of information:
Account Information
Retained as long as your account is active. You can request deletion at any time.
Resume Data
Retained until you delete your account or request deletion. Upon account deletion, we retain backups for 30 days before permanent deletion.
Usage & Analytics Data
Typically retained for 12-24 months for analytical and reporting purposes.
Cookies
Session cookies are deleted when you close your browser. Persistent cookies may be retained for up to 2 years.
11. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.
When we transfer personal information internationally, we implement appropriate safeguards, including:
- Standard Contractual Clauses (for EU/EEA residents)
- Your explicit consent
- Compliance with applicable data protection regulations
By using CVPilotHub, you consent to the transfer of your information to countries outside your country of residence.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this policy.
Your continued use of CVPilotHub after any modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@cvpilothub.com
- Support Email: support@cvpilothub.com
- Website: www.cvpilothub.com
We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.